PRIVACY POLICY
Effective Date: 27th August 2025
Last Updated: 27th August 2025
Radiance Growth (“Company”, “we”, “our”, “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.radiancegrowth.com, use our services, or otherwise interact with us.
By accessing our website or using our services, you consent to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following categories of information:
- Personal Information: Name, email address, phone number, billing address, company details, GST number, and payment information.
- Technical Data: IP address, browser type, device information, cookies, and browsing history on our website.
- Business Information: Service requirements, project details, communication records, and related content.
- Payment Information: Collected securely via third-party payment gateways (e.g., Paytm, Razorpay, banks). We do not store full card details on our servers.
2. How We Use Your Information
We use your information for:
- Providing and improving our services.
- Processing transactions and payments.
- Delivering digital content, campaigns, and related business services.
- Responding to inquiries, feedback, and support requests.
- Sending updates, offers, newsletters, and service-related communication.
- Compliance with legal obligations, taxation, and regulatory requirements.
3. Sharing & Disclosure
We do not sell your personal data. We may share information only in these circumstances:
- Service Providers: With trusted third-party vendors (e.g., hosting providers, CRMs, analytics, ad platforms).
- Legal Compliance: When required by law, government authorities, or legal proceedings.
- Business Transfers: In case of a merger, acquisition, or sale of business assets.
4. Data Security
We implement appropriate technical and organizational security measures to protect your personal data. However, no online transmission or storage system is 100% secure.
5. Data Retention
We retain personal data as long as necessary to provide services and comply with legal, accounting, or regulatory requirements.
6. Cookies & Tracking
We use cookies and similar technologies to improve website performance, track analytics, and personalize content. You may disable cookies in your browser, but some features may not work properly.
7. Your Rights (India & GDPR Compliance)
You may have the right to:
- Access, update, or delete your personal information.
- Withdraw consent for processing your data.
- Request a copy of data held by us.
- Opt out of marketing communications.
To exercise these rights, please contact our Grievance Officer (details below).
8. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from minors.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.
10. Grievance Officer
In accordance with the Information Technology Act, 2000 and the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, the details of our Grievance Officer are as follows:
Name: Yash Dalal
Designation: Grievance Officer, Radiance Growth
Email: contact@radiancegrowth.com
Phone: (+91) 9266416926
Address: WZ-57, Palam Village, New Delhi – 110045, India
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updated versions will be posted on our website with the “Effective Date.”
12. Contact Us
For any questions or concerns about this Privacy Policy or data handling practices, please contact us at:
Email: contact@radiancegrowth.com
Phone: (+91) 9266416926